{"id":370,"date":"2025-12-25T08:15:01","date_gmt":"2025-12-25T08:15:01","guid":{"rendered":"https:\/\/bs-p.tokyo\/biz\/?page_id=370"},"modified":"2025-12-25T08:16:43","modified_gmt":"2025-12-25T08:16:43","slug":"paid-sessions-terms-cancellation-policy","status":"publish","type":"page","link":"https:\/\/bs-p.tokyo\/biz\/?page_id=370","title":{"rendered":"Terms &amp; Cancellation Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Please read before booking<\/h2>\n\n\n\n<p><strong>Business Operator:<\/strong> BS-P (\u201cwe,\u201d \u201cus,\u201d \u201cBS-P\u201d)<br><strong>Representative:<\/strong> Eitarou (\u201cEight\u201d) Ishiguro<br><strong>Location:<\/strong> Ichikawa City, Chiba, Japan<br><strong>Contact:<\/strong> \/biz\/contact\/<br><strong>Effective Date:<\/strong> (set your date)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Scope<\/h2>\n\n\n\n<p>This policy applies to all paid online meetings\/sessions provided by BS-P, including (but not limited to) IT\/AI consulting sessions, FEM-related sessions, and other advisory sessions delivered online.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Booking &amp; Agreement<\/h2>\n\n\n\n<p>Before booking, please review this page carefully.<br>By completing a booking and\/or payment, you confirm that you have read and agree to these Terms and the Cancellation Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Session Format<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sessions are provided online (e.g., Google Meet or equivalent).<\/li>\n\n\n\n<li>The session duration and fee are shown at the time of booking.<\/li>\n\n\n\n<li>If real-time AI translation is used, it is intended to support communication and demonstrate technology-assisted collaboration. Minor inaccuracies may occur.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Cancellation &amp; Refund Policy<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">4.1 Client Cancellations \/ Changes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellations or changes made within <strong>24 hours<\/strong> of the scheduled start time are <strong>non-refundable<\/strong> (<strong>100% cancellation fee<\/strong>).<\/li>\n\n\n\n<li>For cancellations made <strong>more than 24 hours<\/strong> before the scheduled start time:\n<ul class=\"wp-block-list\">\n<li>You may request a refund; a <strong>refund processing fee of 10%<\/strong> will be deducted.<br>This fee covers payment processing costs (including Stripe fees) and administrative handling.<br>If the actual processing cost exceeds 10%, <strong>BS-P will cover the difference<\/strong> (you will not be charged more than 10%).<\/li>\n\n\n\n<li>Alternatively, we may offer <strong>priority rescheduling<\/strong> (subject to availability) as an option.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4.2 Refund Processing Timeline (Guideline)<\/h3>\n\n\n\n<p>If a refund is approved, we aim to process it <strong>within approximately one month<\/strong> after the cancellation request is confirmed.<br>Actual timing may vary depending on the payment method, financial institutions, and operational circumstances.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.3 Organizer Cancellations<\/h3>\n\n\n\n<p>In the unlikely event that we must cancel the session, you may choose either:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a <strong>full refund<\/strong> (no processing fee), or<\/li>\n\n\n\n<li><strong>priority rescheduling<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4.4 No-Show<\/h3>\n\n\n\n<p>If you do not join the meeting within a reasonable time after the scheduled start (e.g., 10 minutes), it will be treated as a <strong>no-show<\/strong> and is <strong>non-refundable<\/strong>, unless we explicitly agree otherwise.ree otherwise.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Code of Conduct (Zero Tolerance)<\/h2>\n\n\n\n<p>We maintain a strictly professional environment. The following behaviors are not tolerated:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>aggressive behavior, harassment, hate speech, discrimination, or verbal abuse<\/li>\n\n\n\n<li>threats, intimidation, or persistent disruptive conduct<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Right to Terminate (No Refund)<\/h2>\n\n\n\n<p>If the Code of Conduct is violated, we reserve the right to terminate the session immediately. In such cases, <strong>no refund will be provided<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Scope of Service (What This Service Is \/ Is Not)<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This service provides professional advice, guidance, and strategic consultation.<\/li>\n\n\n\n<li>It does <strong>not<\/strong> guarantee specific outcomes or business results.<\/li>\n\n\n\n<li>Unless explicitly agreed in writing, it does <strong>not<\/strong> include implementation work, hands-on execution, or ongoing operational support beyond the session.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Confidentiality &amp; Privacy<\/h2>\n\n\n\n<p>We handle personal information in accordance with our Privacy Policy (if you have a separate page, link it here).<br>We may take minimal notes to deliver the service and follow up when necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Recording<\/h2>\n\n\n\n<p>Unless explicitly agreed by both parties in advance:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We do not record sessions, and<\/li>\n\n\n\n<li>You may not record the session.<\/li>\n<\/ul>\n\n\n\n<p>(If you allow recording under conditions, replace this section accordingly.)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Cooling-off Notice (If Applicable)<\/h2>\n\n\n\n<p>Cooling-off rights vary by jurisdiction and the nature of the transaction. If you believe cooling-off rules may apply to your situation, please contact us <strong>before booking<\/strong> via \/biz\/contact\/.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Changes to This Policy<\/h2>\n\n\n\n<p>We may update this policy as needed. The latest version will be posted on this page and will apply to future bookings.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please read before booking Business Operator: BS-P (\u201cwe,\u201d \u201cus,\u201d \u201cBS-P\u201d)Representative: Eitarou (\u201cEight\u201d) IshiguroLocation: Ichikawa City, Chiba, JapanContact: \/biz\/contact\/Effective Date: (set your date) 1. Scope This policy applies to all paid online meetings\/sessions provided by BS-P, including (but not limited to) IT\/AI consulting sessions, FEM-related sessions, and other advisory sessions delivered online. 2. Booking &amp; Agreement&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-370","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bs-p.tokyo\/biz\/index.php?rest_route=\/wp\/v2\/pages\/370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bs-p.tokyo\/biz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bs-p.tokyo\/biz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bs-p.tokyo\/biz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bs-p.tokyo\/biz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=370"}],"version-history":[{"count":3,"href":"https:\/\/bs-p.tokyo\/biz\/index.php?rest_route=\/wp\/v2\/pages\/370\/revisions"}],"predecessor-version":[{"id":381,"href":"https:\/\/bs-p.tokyo\/biz\/index.php?rest_route=\/wp\/v2\/pages\/370\/revisions\/381"}],"wp:attachment":[{"href":"https:\/\/bs-p.tokyo\/biz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}